Free standard shipping on orders of $250 or more Research Use Only COA on Every Batch No account needed

Policies

Shipping Policy

How we pack, ship, and track your order, with free standard shipping on orders of $250 or more.

Free at $250+

Free standard shipping on orders of $250 or more. Express is $25, or a $10 upgrade on orders of $250 or more.

Processing

Packed the next business day. Same-day dispatch for orders confirmed before 3:00 PM MST.

Tracking

We email your tracking number when your order ships.

US only

We currently ship within the United States only.

Last updated: October 2026

01Processing & handling

Orders are packed on the next business day after they're placed. Same-day dispatch is available for orders confirmed before 3:00 PM MST.

Processing and delivery times are estimates and can change with destination, carrier, peak periods, or weather.

02Shipping rates

Shipping is calculated at checkout, before you pay.

MethodCarrierCostEstimated transit
StandardUSPS$15Free on orders of $250 or more3–5 business days after dispatch
ExpressUSPS$25, or $10 upgrade on orders of $250 or more1–2 business days after dispatch

03Delivery & tracking

When your order ships, we email you a tracking number so you can follow the package with the carrier.

If a shipment seems delayed, contact us with your order number and we'll look into it.

04Where we ship

We currently ship within the United States only. Some restrictions may apply.

05Packaging

Orders ship in discreet packaging. Temperature-sensitive material ships with cold-chain packing where required.

06Lost, damaged, or incorrect orders

If an item is missing, incorrect, or damaged when your order arrives, contact us right away with your order number and photos of the packaging and contents. We'll handle each case individually.

To cancel an order, contact us before it ships. Orders can't be canceled once they're in transit.

For returns, cancellations, and refunds, see our Refunds & Returns policy.

Contact us

07Research-use acknowledgment

All products ship for laboratory research use only. By placing an order, you confirm that you are 21 or older, that you are purchasing for laboratory research, and that you take responsibility for handling and storing products in accordance with all applicable laws and regulations.

Research use only

All Pepared products are sold strictly for laboratory research use only. They are not for human or animal consumption, and they are not drugs, foods, dietary supplements, or cosmetics. We make no medical or therapeutic claims of any kind, and nothing on this site is medical advice.

Purchasers must be 21 or older and are responsible for handling, storing, and using these products in accordance with all applicable laws and regulations.